delivering christmas wreaths since 1999

Cookie Policy

Last updated: October 2026

What Are Cookies

Cookies are small text files that are placed on your device (computer, phone or tablet) when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide information to the owners of the site.

This policy explains what cookies we use on lowerhopefestive.co.uk, why we use them and how you can control them.

Your Consent

When you first visit lowerhopefestive.co.uk, you will be shown a cookie consent banner. Strictly necessary cookies are set automatically as they are required for the website to function. All other cookies, including analytics cookies, are only set after you have actively accepted them through the consent banner.

You can change your cookie preferences at any time. Details of how to do this are in the “How to Control Cookies” section below.

Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are set in response to actions you take, such as adding a product to your basket, logging in to your account or filling in a form. Without these cookies the website cannot work properly.

These cookies do not collect any information that could be used to identify or track you and they do not require your consent.

Cookie nameProviderPurposeExpiry
woocommerce_cart_hashlowerhopefestive.co.ukTracks the contents of your shopping basketSession
woocommerce_items_in_cartlowerhopefestive.co.ukIndicates whether your basket contains itemsSession
wp_woocommerce_session_*lowerhopefestive.co.ukMaintains your session and basket data2 days
wordpress_logged_in_*lowerhopefestive.co.ukKeeps you logged in to your accountSession
wordpress_seclowerhopefestive.co.ukManages secure login credentialsSession
PHPSESSIDlowerhopefestive.co.ukPreserves your session state across page requestsSession
wfwaf-authcookie-*lowerhopefestive.co.ukSecurity cookie used by the site firewallSession

2. Analytics and Performance Cookies

These cookies allow us to count visits and understand how visitors move around the website. All information collected is aggregated and anonymous, we cannot use it to identify you personally. We use this information to improve how the website works.

These cookies are only set if you have accepted analytics cookies via our consent banner.

Cookie nameProviderPurposeExpiry
_gaGoogle Analytics 4Distinguishes unique users by assigning a randomly generated number. Used to calculate visitor, session and campaign data for site analytics.2 years
_ga_*Google Analytics 4Used by Google Analytics 4 to persist session state and measure engagement.2 years
_gidGoogle Analytics 4Distinguishes users. Stores and updates a unique value for each page visited.24 hours
_gatGoogle Analytics 4Used to throttle request rate to Google Analytics.1 minute

Google Analytics is operated by Google LLC. Google may transfer analytics data to servers outside the UK. For more information about how Google uses data collected through Analytics, visit: policies.google.com/privacy

3. Functionality Cookies

These cookies allow the website to remember choices you have made and provide enhanced, more personal features. For example, they may remember your preferred currency or the region you are in. The information these cookies collect may be anonymised.

Cookie nameProviderPurposeExpiry
woocommerce_recently_viewedlowerhopefestive.co.ukTracks products you have recently viewed on the site1 day
wp-settings-*lowerhopefestive.co.ukStores your preferences for how the website displays1 year

4. Cart Abandonment Cookies

We use a cart abandonment recovery tool that places a cookie to identify visitors who have added items to their basket but have not completed a purchase. If you have entered your email address at checkout and not completed your order, this cookie allows us to send you a follow-up reminder email.

This processing is carried out on the basis of our legitimate interests. You can unsubscribe from any cart recovery email at any time using the unsubscribe link in the email, or by contacting us at wreaths@lowerhopefestive.co.uk.

Cookie nameProviderPurposeExpiry
woo_cart_abandonment_*lowerhopefestive.co.ukIdentifies visitors who have started but not completed a checkout, to enable follow-up recovery emails30 days

How to Control Cookies

Through our consent banner

When you visit lowerhopefestive.co.uk for the first time, our cookie consent banner gives you the option to accept or decline non-essential cookies. You can update your preferences at any time by clicking the cookie settings link in the footer of our website.

Through your browser

You can also control cookies through your browser settings. Most browsers allow you to:

  • See what cookies are stored and delete them individually
  • Block third-party cookies
  • Block cookies from specific websites
  • Block all cookies
  • Delete all cookies when you close your browser

Please note that blocking all cookies, including strictly necessary cookies, may prevent you from using parts of our website such as the shopping basket and checkout.

Browser-specific guidance on managing cookies:

Google Chromesupport.google.com/chrome/answer/95647
Mozilla Firefoxsupport.mozilla.org — search “cookies”
Safarisupport.apple.com — search “cookies”
Microsoft Edgesupport.microsoft.com — search “cookies”

You can also visit www.aboutcookies.org for independent guidance on managing cookies across all browsers.

Third-Party Cookies

Some cookies on our website are set by third-party services we use. We do not control these cookies and they are governed by the privacy policies of those third parties. The main third-party services we use that may set cookies are:

If you have questions about a specific third-party cookie, please refer to that provider’s privacy policy.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in the law, or changes to how we operate. The most current version will always be available on our website with the date it was last updated shown at the top of this page.

Contact Us

If you have any questions about our use of cookies, please contact us:

Emailwreaths@lowerhopefestive.co.uk
PostLower Hope Festive, Lower Hope Estate, Marsh Court Packhouse, Pencombe, Hereford, HR7 4RW
Websitelowerhopefestive.co.uk